Schedule

Tue, 01 Oct

• 8:30 - 9:00

  30 minutes

  REGISTRATION & BREAKFAST

  Galleria

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• 9:00 - 9:05

  5 minutes

  Welcome Address

  Enterprise Suite

  Cavell

  Speakers & Info

  ---

• 9:05 - 9:30

  25 minutes

  State of the Market

  Enterprise Suite

  Cavell

  Speakers & Info

  ---

• 9:30 - 9:45

  15 minutes

  Industry Vision Keynote

  Enterprise Suite

  Zoom

  ---

• 9:45 - 10:25

  40 minutes

  Telco to Techco

  Enterprise Suite

  Spectrum EnterpriseVerizon

  Speakers & Info

  ---

• 10:25 - 10:40

  15 minutes

  Industry Vision Keynote

  Enterprise Suite

  Microsoft

  ---

• 10:40 - 11:00

  20 minutes

  COFFEE BREAK

  Galleria

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• 11:00 - 11:15

  15 minutes

  Industry Vision Keynote

  Enterprise Suite

  Dstny

  ---

• 11:15 - 11:25

  10 minutes

  AI Trends and Impacts

  Enterprise Suite

  CavellZoom

  Speakers & Info

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• 11:25 - 11:35

  10 minutes

  AI In Action

  Enterprise Suite

  ---

• 11:35 - 12:10

  35 minutes

  AI and the Evolution of Modern Communication

  Enterprise Suite

  ---

• 12:10 - 12:25

  15 minutes

  Industry Vision Keynote

  2600HzOoma

  ---

• 12:25 - 13:00

  35 minutes

  The SMB Growth Opportunity

  Enterprise Suite

  ---

• 13:00 - 14:00

  1 hour

  LUNCH

  Galleria

  ---

• 14:00 - 14:10

  10 minutes

  Different Approaches to Growth

  Enterprise 3

  Cavell

  Speakers & Info

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• 14:00 - 14:10

  10 minutes

  Quantifying the SME CX Opportunity

  Enterprise 1 & 2

  Cavell

  Speakers & Info

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• 14:00 - 14:40

  40 minutes

  Operator Connect Roundtable

  Expand Theatre

  Cavell

  Speakers & Info

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• 14:10 - 14:40

  30 minutes

  What DNA do you need to be a successful MSP?

  Enterprise 3

  Speakers & Info

  ---

• 14:10 - 14:40

  30 minutes

  Addressing the SME CX Opportunity

  Enterprise 1 & 2

  CavellCrexendoDstnyOoma

  Speakers & Info

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• 14:50 - 15:00

  10 minutes

  Differences in European Markets

  Enterprise 3

  Cavell

  Speakers & Info

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• 14:50 - 15:00

  10 minutes

  Customers View on CX

  Enterprise 1 & 2

  Cavell

  Speakers & Info

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• 14:50 - 15:30

  40 minutes

  AI Best Practices Roundtable

  Expand Theatre

  ---

• 15:00 - 15:30

  30 minutes

  Choosing the Right Partner to go International

  Enterprise 3

  GammaWavecrest

  Speakers & Info

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• 15:00 - 15:30

  30 minutes

  Enhancing Customer Service Through Business Messaging

  Enterprise 1 & 2

  BandwidthCavell

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• 15:30 - 16:00

  30 minutes

  AFTERNOON BREAK

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• 16:00 - 16:30

  30 minutes

  CX in 2030

  Enterprise 1 & 2

  Speakers & Info

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• 16:00 - 16:30

  30 minutes

  How to Create Value Through M&A

  Enterprise 3

  Speakers & Info

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• 16:00 - 16:30

  30 minutes

  Marketing Roundtable

  Expand Theatre

  ---

• 16:40 - 17:10

  30 minutes

  Enhancing Collaboration Platforms for Business Value

  Enterprise 1 & 2

  ---

• 16:40 - 17:10

  30 minutes

  The Future of Mobility

  Enterprise 3

  ---

• 16:40 - 17:10

  30 minutes

  Best Practice in Platform Migration Roundtable

  Expand Theatre

  ---

• 17:10 - 17:30

  20 minutes

  Ask the Analysts

  Enterprise 1 & 2

  Cavell

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• 17:30 - 18:30

  1 hour

  DRINKS RECEPTION

  Galleria